Do you have a question? Our AMIBOT FAQs below should help you.
If you do not find a satisfactory answer, contact support AMIBOT
Who do I contact in the event of a problem with my robot?
If you encounter a problem with your AMIBOT, you can contact AMIBOT support
How do I benefit from my warranty extension?
To benefit from the warranty extension offered by AMIBOT, just go to the “AMIBOT warranty extension” page and then complete and confirm the form.
I would like to propose a partnership to the AMIBOT brand, how do I proceed?
If you are interested in the AMIBOT brand and you want to submit a proposal for collaboration or any other project, please send us your request via the contact form
What is a robot vacuum?
A robot vacuum is an appliance that offers several cleaning modes in full autonomy. Today, a robot vacuum is as effective as a traditional canister vacuum cleaner.
A robot vacuum is often accompanied by accessories (brushes, virtual wall, anti-allergen HEPA filters, etc.), it can be programmable, connected and ideal for pet hair.
This alternative system to traditional cleaning methods allows you to spend less time on domestic tasks.
How to choose your robot vacuum?
In order to choose the robot vacuum that will be best suited to your home and your needs you must take into account two aspects: the layout and composition of your interior as well as the technologies that you want your robot to have.
As regards your interior, it is important to know: how many square meters the areas covers that the robot will have to clean, if your home has hard, wooden or tiled floors and/or whether you have a carpet or rug?
Do you have lively children in your home? Pets likely to lose their hair?
All these questions will help guide you toward a robot vacuum able to take care your home, the types of dust and perhaps sterilize your floors to make them more hygienic.
You should also know whether you want to a robot vacuum that can connect to your smartphone, if you prefer it to be programmable so you don’t have to start it manually or if you want a robot vacuum capable of cleaning your floors using its H2O technology.
What is H2O technology ?
“H2O” technology is a technology that some AMIBOT robot vacuum models possess. This transforms your robot vacuum into a robot floor-cleaner using an accessory specially designed for this functionality: a “H2O” water tank.
This tank enables AMIBOT robot vacuums to become hybrids to vacuum and clean during the same operating cycle on hard floors.
You can add the detergent of your choice to the water tank of your robot vacuum and cleaner.
This option does not replace thorough cleaning of hard floors, but offers more regular maintenance.
My robot vacuum does not start after having been charged.
If your robot does not start although you left it on charge, make sure you have pressed the ON/OFF button which is located on the side of your robot vacuum.
If your robot still does not start, repeat all the steps in the instruction manual. Finally, you can contact AMIBOT Customer Support